AI transparencyHow we use AI, and where we don't

Where we use AI

• Product mockups. Before a product exists, we sometimes use AI image tools to make mockups that show what it might look like. Some images of Grid on this site are mockups like this. We replace them with photos of the real hardware as it's built.
• Design ideas. We sometimes use AI to explore ideas for interface components, UX flow, and page layouts. People make every design decision after reviewing the ideas.
• Project management. We often use AI to help organize our internal work: planning, tracking tasks and keeping notes in order.
• Some coding. We use AI for some programming tasks. A person reviews and signs off on every change, and every merge is done by hand. No code generated by AI ships without a human reviewing it first.
• Website copy. Some of the text on this website started as an AI-assisted draft that our team then edited and published. All copy is read by humans before getting published.

Where we don't use AI

• Your data. We never run AI on anything you create or upload, anywhere, in any of our products. That includes your songs, recordings, projects, messages and files in Relay.
• Our blog. We write all of our blog posts by hand, the old fashioned way. Outline, draft, edit, publish. So be gentle when you see a typo.
• Support. No chatbots. When you email us or reach us through our help site or Discord, a person reads your message and a person replies.
• Our videos. We shoot and edit our videos ourselves, without AI. It's a lot of work, but it's worth it we think.
• Your creativity. Our products help you make and share music. They don't make it for you.

Your data and AI training

• We do not use your music, files, messages or anything else you create to train AI models.
• We do not send any of your data to AI services, and we do not sell or license it to anyone who would.

Keeping this page current

We review this page whenever we add or change a use of AI, start using a new AI tool, or when the rules about AI change in ways that affect us. We also check it at least every six months. The date at the top shows the last change.

Questions

If you have a question about how we use AI, email us at contact@tonicaudio.com. Mike, Ethan, or Allison will answer you.